Customers
Whitelist
Whitelist is a feature that allows you to whitelist a customer in your store.
Whitelist
Whitelist is a feature that allows you to whitelist a customer in your store. You can whitelist a customer by username or IP address.
When a customer is whitelisted, they will be able to place orders on your store no matter what chargeback rate they have.
How to Whitelist a Customer
- Go to Customers > Whitelist.
- Click Whitelist a New User.
- Enter the username or IP address (
IPv4
orIPv6
) of the customer you want to whitelist. - Enter the reason for whitelisting the customer (optional).
- Click Whitelist User.
How to Remove a Customer from Whitelist
- Go to Customers > Whitelist.
- Find the customer you want to unwhitelist.
- Click Delete Icon.