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Whitelist

Whitelist is a feature that allows you to whitelist a customer in your store. You can whitelist a customer by username or IP address.
When a customer is whitelisted, they will be able to place orders on your store no matter what chargeback rate they have.

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How to Whitelist a Customer

  1. Go to Customers > Whitelist.
  2. Click Whitelist a New User.
  3. Enter the username or IP address (IPv4 or IPv6) of the customer you want to whitelist.
  4. Enter the reason for whitelisting the customer (optional).
  5. Click Whitelist User.

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How to Remove a Customer from Whitelist

  1. Go to Customers > Whitelist.
  2. Find the customer you want to unwhitelist.
  3. Click Delete Icon.