Introduction
Perks are persistent discounts that follow a customer after they purchase a specific package, hold an active subscription, or are granted one manually from the admin panel. Unlike a coupon, the perk is tied to the user — it applies automatically on every future checkout while it is still active, with no code to type in.Perks make it easy to offer member benefits, subscriber-only discounts or VIP rewards without managing coupon codes.
Enabling Perks
Perks are managed from the Perks tab in the admin sidebar. No master toggle is required — each perk individually carries an Enable switch.1
Go to the Admin Panel
Click on the Admin Panel.
2
Navigate to Perks
Click on the Perks tab to access the perk management area.
3
Create a Perk
Click on the Create Perk button to open the perk wizard.
Configuring a Perk
A perk is configured through a five-step wizard.Step 1 — Basics
Set the perk’s identity and the discount it grants.Step 2 — When Can Be Active
Restrict when the perk applies. All schedule fields are optional — a perk with no schedule is always active.A grant survives outside the schedule window — only the application of the discount at checkout is gated. When the window opens again, the same grant becomes effective.
Step 3 — Where Applies (Scope)
Define which items the discount affects. A perk needs at least one scope or it stays dormant. You can add multiple scopes.Step 4 — Triggers
Define how users earn the perk. A perk needs at least one trigger. Multiple triggers are allowed (e.g. earn the perk by buying any of several packages).
For Purchase and Subscription triggers, also configure Duration:
Step 5 — Stacking
Control how this perk combines with other discounts on the same checkout.Example of Exclusive Group: you have a “−10% for Diamond subscribers” and “−15% for Emerald subscribers” perk. A user holding both subs would otherwise get −25%. Put both perks in an exclusive group called
subscription_tier and only the −15% one will apply.Manual Grant and Revoke
Admins can manually grant or revoke perks from a customer’s profile.1
Open the Customer Profile
Go to Customers in the sidebar and open the relevant user.
2
Open the Perks Section
Scroll to the Perks section on the customer detail page.
3
Grant or Revoke
Click Grant Perk to add a new perk to the user, optionally with an expiry date and a note. Use Revoke next to an active perk to remove it immediately.