Technical Issues

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Introduction

You don’t really need to read or do anything here. Perform the guides only if you were instructed to do so by our support team.

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1. How to manually sync PayNow & MineStoreCMS?

You need to perform next commands by using SSH:

cd /var/www/minestore
php artisan paynow:sync-settings
php artisan paynow:sync
php artisan paynow:parse-logs

This will sync your PayNow settings and transactions with MineStoreCMS. Keep in mind that you should not need to do this manually, as it is done automatically every 5 minutes. However, if you encounter any issues with the synchronization, you can run these commands to force a manual sync.

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2. How to check if required services are running?

You can check if the required services are running by using the following command:

service minestore_schedule status
service minestore_queue status

If the services are running, you should see a message indicating that they are active. If they are not running, you can start them using the following command:

service minestore_schedule restart
service minestore_queue restart

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3. How to check if PayNow is enabled in MineStoreCMS?

You can check if PayNow is enabled in MineStoreCMS by going to the Settings page in your MineStoreCMS dashboard. Under the Payment Methods section, you should see PayNow listed as an available payment method. If it is not listed, you may need to enable it in the settings.